Returns & Exchanges
At Atlas Coffee Club, we want you to love your morning brew as much as we do. While we cannot accept returns on roasted coffee due to its perishable nature, we are committed to ensuring your satisfaction with every shipment.
Contact Support
If you are unhappy with your coffee or received a damaged item, email our support team within 30 days of your delivery date.
Provide Feedback
Include your order number and a brief description of the issue so we can help find a roast better suited to your palate.
Resolution Options
Depending on the issue, we will offer a replacement bag of a different roast profile or a credit to your account for future purchases.
Gear Returns
For non-perishable brewing equipment, ensure the item is in its original packaging and unused to qualify for a full refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing